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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Protect intellectual property
  2. Contribute to copyright policy
  3. Protect rights of stakeholders
  4. Contribute to privacy policy
  5. Maintain privacy policy
  6. Contribute to creation of ethics code
  7. Maintain ethics code

Required Skills

Required skills

communication skills to liaise with internal and external personnel on ethical and privacy operational and businessrelated matters

learning skills to update personal ethical and privacy knowledge through professional development

literacy skills to apply standards and legislation to policy and procedure development and monitoring

planning and organisational skills to plan prioritise and monitor own work

research skills to gain and maintain current industry privacy and ethical information

technical skills to perform application and system security and storage management

Required knowledge

Australian Computer Society Code of Ethics

federal and state or territory legislation and policy relevant to an IT environment relating to

access and equity

copyright and intellectual property

OHS

privacy

organisational communication processes and procedures

organisational requirements for customer service

server operating systems

system security procedures

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

analyse legislation and standards relating to professional conduct and privacy in the IT industry

contribute to the development of a code of ethics and monitor the workplace to ensure code of ethics is being applied and is appropriate

contribute to the development of a privacy policy and monitor the workplace to ensure the policy is being applied and is appropriate

Context of and specific resources for assessment

Assessment must ensure access to

relevant organisational policies legislation and standards documentation

industry codes of practice

appropriate learning and assessment support when required

Where applicable physical resources should include equipment modified for people with special needs

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of candidate monitoring continuity of computing services and information flow to ensure the protection of stakeholder interests

review of candidates documented code of ethics and privacy policy

verbal or written questioning to assess candidates provision of some leadership and guidance to others in the implementation of ethical conduct in business relationships

verbal or written questioning to assess candidates ability to provide guidance to others in the operation and management of privacy policies in business relationships

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Legislation and standards may include:

access and equity

confidentiality requirements

copyright laws

defamation laws

industry codes of practice, such as Australian Computer Society Code of Ethics

industry standards

intellectual property

international standards

International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS)

legal and regulatory policies affecting ebusiness

OECD Guidelines for Consumer Protection in the Context of Electronic Commerce

OHS

organisational standards

privacy legislation

project standards.

Privacy policy may include:

access of personal information

disclosure of personal information

gathering of personal information

organisation standards and practices

quality of personal information

security of personal information

sensitivity of personal information

storage of personal information

use of personal information.

Stakeholders may include:

authorised business representative

colleagues

individuals

internal departments

internal employees

external organisations

clients

project manager

supervisor

users.