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Elements and Performance Criteria

1. Install and manage network protocols
   • Select, test and validate appropriate network protocol services
   • Design a network addressing system, with subnet and host IDs, including appropriate devices
   • Configure hosts and workstations to use IP addresses either manually or through automatic allocation of addresses, such as found with dynamic host configuration protocol (DHCP)
2. Identify network protocol applications
   • Review a range of well-known network protocol applications
   • Evaluate client user requirement and recommend network-protocol services
   • Apply IP addressing scheme according to approved policy and procedures

Required Skills

Required skills

communication skills to evaluate client user requirements and map to appropriate protocols

learning skills to ensure currency with protocols development

literacy skills to interpret technical manuals

organisational skills to plan prioritise and organise work

problemsolving skills to develop and refine configuration protocols

technical skills to

configure workstations

develop strategic initiatives when designing a network addressing system

test components using available technology

write detailed technical notes

Required knowledge

client business domain including client organisation structure and business functionality

current communications technologies and their associated protocols

current industryaccepted hardware and software products and general features and capabilities

network protocols currently in use in organisation and industry

vendor product range and development directions

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit	Evidence of the ability to configure test and validate network protocols in order to facilitate interconnectivity install and manage network protocols in a network and troubleshoot when problems arise
Context of and specific resources for assessment	Assessment must ensure access to a live network application software and operating system appropriate learning and assessment support when required modified equipment for people with special needs networked computers organisational guidelines technical documentation and installation manuals vendor software
Method of assessment	A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit verbal or written questioning to assess candidates knowledge of communications technologies and network protocols direction observation of candidate configuring network or application protocols review of candidates analysis of client user requirements and final recommendations evaluation of performance test results conducted by candidate
Guidance information for assessment	Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed Indigenous people and other people from a nonEnglish speaking background may need additional support In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

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Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Network protocol services may include:	address resolution protocol (ARP) DHCP electronic mail protocols file transfer protocol (FTP) H.323 protocol hypertext transfer protocol (HTTP) internet protocol (IP) internet protocol version 4 (IPv4) internet protocol version 6 (IPv6) simple network management protocol (SNMP) simple object access protocol (SOAP) TCP/IP wireless application protocol (WAP).
Network may include:	large and small local area networks (LANs) virtual private networks (VPNs) wide area networks (WANs) wireless local area networks (WLANs).
Devices may include:	emulators gateways routers.
Applications may include:	FTP HTTP hypertext transfer protocol secure (HTTPS) secure shell secure socket layer (SSL) simple mail transfer protocol (SMTP) Telnet (not secure).

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