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Elements and Performance Criteria

Required Skills

Required skills

communication skills to liaise with client to determine functional requirements of network

literacy skills to document client requirements

problemsolving skills to troubleshoot and debug

connectivity issues

security issues

research skills to determine most suitable solution for client

technical skills to

design develop and implement various wireless network solutions

implement wireless networking strategies and configure wireless network software and hardware

implement WLANs

Required knowledge

features of security threats

overview knowledge of

audit and intrusion detection systems

auditing and penetration testing techniques

authentication methods

network protocols and operating systems

security protocols standards and data encryption

detailed knowledge of

bandwidth and quality of service

factors affecting signal quality

layer and layer design issues

transmission control protocol or internet protocol TCPIP protocols and applications

wireless security strategies

wireless topologies

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

develop implement and maintain wireless networks

install configure and test wireless access points

test security and network to business specifications

develop user training material

monitor and resolve wireless network issues

Context of and specific resources for assessment

Assessment must ensure access to

network technical requirements

network infrastructure including wireless hardware and software

appropriate learning and assessment support when required

Where applicable physical resources should include equipment modified for people with special needs

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

verbal or written questioning to assess candidates knowledge of underpinning knowledge and skills

direct observation of candidate performing the tasks required to successfully create a small WLAN

documentation produced in a small project environment that reflects understanding of client requirements and the technical skills required for a small WLAN

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Client may include:	external organisations individuals internal departments internal employees.
Organisational requirements may include:	preventative maintenance and diagnostic policy problem-solving processes roles and technical responsibilities in network management vendor and product service level support agreements work environment.
Components may include:	wireless access and software hardware: asymmetric digital subscriber line (ADSL) modems antennas and other connectivity devices mobile equipment modems wireless access points networks personal computers power controllers remote sites servers UPS workstations cabling: category 5e category 6 category 7 coaxial and fibre.
User may include:	department within the organisation person within a department third party community members.
Network may include:	domestic small enterprise WLANs.
Commercial and business requirements may include:	availability backup and recovery of data confidentiality firewalls hacking prevention integrity password logons remote access to internal network.
Security may include:	AAA Diameter EAP or LEAP IPSec PKM smart cards SSL tokens WEP WPA or WPA2.
Documentation may follow:	audit trails client training International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards maintaining equipment inventory naming standards project management templates and report writing satisfaction reports version control.
Tools may include:	data and voice integration measurements network performance software.