Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

Required Skills

Required skills

analytical skills to assess current client hardware and future requirements

communication skills to

discuss client requirements and specifications

interpret client budget requirements

interpret technical and hardware installation manuals

provide client instruction

literacy skills to write technical notes and reports

numeracy skills to plan prioritise and organise work

planning and organisational skills to maintain the continuity of network operations and business functions during network installation tasks

research skills to document licensing requirements and security issues

technical skills to

evaluate client equipment for requirements

use application and diagnostic software

Required knowledge

overview knowledge of

current industry data and voice networking security products devices and procedures

current industryaccepted network protocols

organisational contracting procedures and responsibilities

system diagnostic software

current industryaccepted network hardware and software products

hardware and software installation procedures

LAN capabilities and characteristics such as network type IP addressing switch or hub operation

network connections including types of cables and cabling distance limitations and wireless connections

operating systems sufficient to enable basic installation

setup and configuration procedures

software packages supported by the organisation

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

evaluate client user requirements and hardware installation

install a range of network hardware by planning managing and supporting the installation of new components in a network according to organisational policies and procedures

Context of and specific resources for assessment

Assessment must ensure access to

vendor hardware and software components

application software and operating system

hardware maintenance tools

networked computers

organisational guidelines

technical documentation and installation manuals

appropriate learning and assessment support when required

Where applicable physical resources should include equipment modified for people with special needs

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

verbal or written questioning to assess candidates underpinning knowledge

direct observation of candidate installing network devices

review of instructional guides for client or group presentation prepared by candidate

evaluation of performance test results prepared by candidate

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Network hardware may include:	access points firewalls gateways hubs IP cameras mobile phones modems network bridges network interface cards network printers network scanners or multifunction devices network-attached storage (NAS) personal digital assistants (PDAs) print servers routers switches.
Application software may include:	database programs to handle data and voice functionality email programs internet browsers spreadsheets system browsers word processing.
Operating system may include:	Linux Mac Windows.
Organisational guidelines may include:	communication methods content of emails dispute resolution document procedures and templates downloading information and accessing particular websites financial control mechanisms opening mail with attachments personal use of emails and internet access virus risk.
Client may include:	clubs external organisations individuals internal departments internal employees.
Appropriate person may include:	authorised business representative client supervisor.