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Elements and Performance Criteria

Required Skills

Required skills

communication skills to liaise with internal and external personnel on technical operational and businessrelated matters

literacy skills to

interpret technical documentation

write reports as required

numeracy skills to

take test measurements

interpret results

evaluate performance and interoperability of network

planning and organisational skills to

coordinate the process in liaison with others

plan prioritise and monitor own work

problemsolving skills to

adapt configuration procedures to requirements of network and reconfigure depending on differing operational contingencies risk situations and environments

troubleshoot and debug router switch issues

research skills to investigate appropriate hardware to meet requirements

technical skills to

assess and implement security requirements

select and configure networking devices

Required knowledge

overview knowledge of RSTP

detailed knowledge of

routing between VLANs

switch calling line identification CLI commands

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

prepare for the installation of an enterprise switch

install configure and test the network elements to ensure interoperability within the network

apply network topologies protocols and security issues

apply solutions and troubleshoot defined network problems

Context of and specific resources for assessment

Assessment must ensure access to

site where network installation may be conducted

enterprise switches and operating systems

equipment specifications

hardware and software

organisational guidelines

appropriate learning and assessment support when required

Where applicable physical resources should include equipment modified for people with special needs

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the candidate installing configuring and testing a new or updated network

evaluation of documentation that outlines testing procedures test results recommendation to network changes and completion records

verbal or written questioning of required knowledge

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Network may include:	data internet large and small local area networks (LAN) national wide area networks (WAN) virtual private network (VPN).
Documentation may include:	equipment inventory International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards naming standards project management templates and report writing satisfaction reports version control.
Network elements may include:	adaptors communications cables and connectors hubs routers servers switches.
Requirements may refer to:	business network people in the organisation system.
Client may include:	external organisations individuals internal departments internal employees.
Appropriate person may include:	authorised business representative client supervisor.
Basic switch security may include:	port deactivation port security secure shell (SSH).
Enhanced switching technologies may include:	802.1q per-VLAN spanning tree protocol (PVSTP) RSTP trunking VLAN.
Basic utilities may include:	debug commands ipconfig ping secure shell (SSH) Telnet traceroute.
Common switched network issues may include:	auto-negotiation configuration issues media issues switch hardware failures VLAN STP and RSTP trunking.