Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

Required Skills

Required skills

analytical skills to analyse client needs

literacy skills to document completed work

numeracy skills to check payment transactions

planning and organisational skills to complete tasks within costs and timeframe

technical skills to

configure software on a server

script in a variety of languages

select and configure a merchant account

set up a merchant ID MID and a terminal ID TID

Required knowledge

detailed knowledge of

batching verification

payment software products

processes and techniques associated with implementing clientside shopping carts through active server pages ASP and interfacing with databases with ActiveX Data Objects ADO

public key infrastructure PKI

relative advantages and disadvantages of credit card digital cash and online cheque systems

overview knowledge of

Copyleft and Free Software Foundation

copyright and intellectual property

electronic commerce modelling language ECML

encryption options for national and international business

globally unique ID GUID

privacy legislation

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

review client requirements

install configure and test a payment gateway

document completed payment gateway

Context of and specific resources for assessment

Assessment must ensure access to

appropriate servers and software

payment software

simulated merchant account

appropriate learning and assessment support when required

modified equipment for people with special needs

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

evaluation of candidates payment gateway

review of candidates payment gateway documentation

verbal or written questioning to assess candidates knowledge of

payment gateways

security required for ecommerce

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Software may include:	commercial applications customised in-house organisation-specific packaged.
Specifications may include:	current system functionality metrics project plan software requirements technical requirements user problem statement.
Payment method may include:	local and international transactions use of credit cards off-line online cheques or digital cash online or a combination of both.
System may include:	application service provider (ASP) applications databases gateways internet service provider (ISP) operating systems servers.
Client may include:	external organisations individuals internal departments internal employees.
Solutions may include:	audit requirements ebusiness or e-commerce solution changes to network infrastructure changes to security or privacy provisions new hardware and hardware upgrades new software and software upgrades inventory management OHS requirements quality requirements user training or implementing a new system.
Database may include:	commercial off-the-shelf (COTS) packages object-relational proprietary relational.
Server may include:	application or web servers BEA Weblogic servers email servers file and print servers firewall servers FTP servers IBM VisualAge and WebSphere Novell Directory Services (NDS) servers proxy or cache servers.