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Elements and Performance Criteria

Required Skills

Required skills

communication skills to liaise with internal andor external personnel on technical operational and businessrelated matters

literacy skills to

interpret technical documentation

write reports as required

numeracy skills to

take test measurements and interpret results

evaluate performance and interoperability of network

planning and organisational skills to

coordinate the process in liaison with others

plan prioritise and monitor own work

problemsolving and contingencymanagement skills to

adapt configuration procedures to requirements of network

reconfigure depending on differing operational contingencies risk situations and environments

troubleshoot and debug WLAN issues

research skills to investigate appropriate hardware to meet requirements

technical skills to

select and configure networking devices and assess and implement security requirements

use networking and network testing and management tools

Required knowledge

advanced network solutions

configuration verification and troubleshoot procedures to undertake

router operation and routing

VLANs switching and interswitching communications

deployment schemes

IOS and IP networking models

IP network topologies architectures and elements

networking standards and protocols

threat mitigation strategies

VLAN technologies

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

plan and monitor IP networks for performance and reliability

evaluate design and implement a troubleshooting structured plan

use network testing and monitoring tools

produce a maintenance plan for monitoring routing protocols and configurations

implement tests of advanced network solutions

Context of and specific resources for assessment

Assessment must ensure access to

site where complex network installation may be conducted

hardware and software

organisational guidelines

LAN and WAN systems including voice and video hardware and software

appropriate learning and assessment support when required

modified equipment for people with special needs

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the candidate installing configuring and testing a new or updated network

evaluation of documentation prepared by the candidate outlining testing procedures test results recommendation to network changes and completion records

verbal or written questioning of required knowledge

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

IP network may include:	integrated network internet intranet local area network (LAN) router-based network switch-based network VPN WAN WLAN.
Network testing and monitoring tools may include:	applications, services or systems monitor bandwidth tester connection speed fingerprinting monitor flow monitor latency calculator mapping tools network: connectivity monitor security monitor simulator packet capture and analyser packet tracer path characterisation protocol analyser sniffer or analyser simple network management protocol (SNMP) tools voice over internet protocol (VoIP) monitors.
Strategies may include:	use of internetwork operating system (IOS) tools use of vendor-recommended software and hardware: Apple Billion Cisco Juniper Networks.
Routing protocols may include:	external border gateway protocol (EBGP) enhanced interior gateway routing protocol (EIGRP) open shortest path first (OSPF) routing information protocol (RIP).
Router configurations may include:	dynamic host configuration protocol (DHCP) link control settings network address translation (NAT) usernames and passwords.
IOS services may include:	auto-upgrade manager (AUM) embedded event management (EEM) flexible netflow file transfer protocol (FTP) hypertext transfer protocol (HTTP) identity-based network services (IBNS) IOS firewall IP service level agreement (IPSLA) network-based application recognition 2 (NBAR2) network time protocol (NTP) performance routing (PfR) remote copy or rate control protocol (RCP) service advertisement framework (SAF) web services management agent (WSMA).
Advanced services may include:	internet protocol TV (IPTV) video voice over internet protocol (VoIP) wireless.
Switch configuration may include:	spanning tree switch virtual interface (SVI) virtual LAN (VLAN).