Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

Required Skills

Required skills

analytical skills to determine current system deficiencies and new system objectives

communication skills to gather stakeholder needs and liaise with senior enterprise management

literacy skills to present options and recommendations in reports

numeracy skills to develop costbenefit analyses

planning and organisational skills to

meet project timeframes and produce required deliverables

mentor and coach team members and resolve conflict

problemsolving skills to negotiate with stakeholders and senior enterprise management to ensure expected project outcomes are achievable

research skills to identify solution alternatives

Required knowledge

characteristics of leadership and technical teams

consultation and communication techniques styles and strategies including interviewing techniques

estimation and costanalysis techniques

how to establish technical teams and determine stages of team development

objectives and benefits analysis

organisational values policies and processes

performance management and project team appraisal methods

processes for monitoring team and own performance

project cash flow and budgeting

range of projectmanagement methods and tools and how they apply in a formal project management methodology

systems analysis and modelling techniques

team roles and delegation within a multiproject methodology context

technology solution models and frameworks

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

produce a comprehensive business case and project implementation approach that takes into account core technology limitations and project constraints

establish and work in a cohesive project team

Context of and specific resources for assessment

Assessment must ensure access to

appropriate learning and assessment support when required

modified equipment for people with special needs

real or appropriate simulated organisation with a desire to implement an IT project to address an identified problem opportunity or unfulfilled legislative need

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the candidate carrying out project work

verbal or written questioning to assess required knowledge and skills

review of reports and implementation plans

review of a portfolio of the project work undertaken

Note The preferred assessment method is through a workplace project or through a simulated medium to large enterprise workplace

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Business problems may include:	deficiencies in the current business process deficiencies or identified problems with current systems or IT infrastructure legislative mandated system changes opportunities identified as part of the strategic or operational planning processes.
Stakeholder needs may include:	expectations related to agreed project outcomes project constraints project objectives based on business problems solution requirements based on project objectives.
Project constraints may include:	external or internal project dependencies limitations or standards that the project must adhere to, such as timeframe, budget resources and quality organisational policies or procedures, including mandated project management and systems development methodologies.
Feasibility may relate to:	economic operational technical.
Core technology areas may include:	database-dependent implementations process-oriented implementations software implementations: C C++ COBOL or other third generation languages Java Visual Basic systems and network architectures: client or server legacy mainframe mid-range web-oriented solution architectures.