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Elements and Performance Criteria

Required Skills

Required skills

communication skills to liaise with clients and development staff

literacy skills to interpret and write technical documents

planning and organisational skills to

plan a project that addresses scope time cost quality and risk

manage staff responsibilities

problemsolving skills to test processes during the development of defectfree software

technical skills to use datamodelling tools

Required knowledge

client business domain

broad knowledge of industry accepted hardware and software products

input and output drivers

operating systems

programming languages two or more procedural languages and three or more objectoriented languages

quality assurance practices and the identification of standards

realtime programming techniques

software application measuring and estimating methodology

software development and configurationmanagement processes

softwaremetrics development

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

determine quality standards and procedures that support the development of defectfree products to meet client requirements

apply appropriate quality standards to the development of products

conduct quality testing of developed software

Context of and specific resources for assessment

Assessment must ensure access to

data dictionaries

design specifications

data stream management system DSMS

simulated scenario

Australian and international software quality standards

appropriate learning and assessment support when required

modified equipment for people with special needs

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

evaluation of quality testing processes

review of documented processes to ensure quality

verbal or written questioning on quality standards

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Quality standards may include:	AS3925.1-1994 Software quality assurance - plans AS4042-1992 Software configuration management plans AS4043-1992 Software configuration management AS/NZS14102:1998 Information technology - guideline for evaluation and selection of CASE tools AS/NZS4258:1994 Software user documentation process AS/NZS ISO/IEC 12207:1997 Information technology - Software life cycle processes current international and Australian standards.
Standards may include:	Australian Standards (AS) International Electrotechnical Commission (IEC) International Organization for Standardization (ISO) software development standards.
Appropriate person may include:	authorised business representative client supervisor.
Documentation may follow:	audit trails ISO, IEC and AS standards maintaining equipment inventory, client training and satisfaction reports naming standards project-management templates and report writing version control.
Requirements may relate to:	business database network people in the organisation platform system.
Client may include:	clubs external organisations individuals internal departments internal employees.