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Elements and Performance Criteria

Required Skills

Required skills

analytical skills to analyse results of pilot

communication skills to

facilitate training and user participants including exposure to joint application development JAD process

liaise with clients

literacy skills to prepare status reports and final recommendation

planning and organisational skills to manage scope time cost quality communications and risk management

problemsolving skills to participate in the development of strategic initiatives

technical skills to install pilot system

Required knowledge

role of stakeholders and the degree of stakeholder involvement in the developed system

systems current functionality

three or more current industry informationgathering methodologies

client business domain with regard to the developed system

current industry system development and design methodologies

current industryaccepted hardware and software products with broad knowledge of general features and capabilities and detailed knowledge of installing pilot systems

current industryaccepted system piloting methodologies including general features and capabilities

overall project objectives and client requirements when preparing for pilot

quality assurance practices with regard to installing testing and evaluating developed system

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

plan the pilot of a new system

define objectives success criteria and acceptance criteria

run the piloting of a new system

obtain feedback from pilot group members

evaluate the pilot

make recommendations about the full installation

Context of and specific resources for assessment

Assessment must ensure access to

acceptance criteria

people to be involved in the pilot

technical materials

appropriate learning and assessment support when required

modified equipment for people with special needs

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

evaluation of pilot project documentation prepared by candidate

review of candidates documented recommendation

verbal or written questioning to assess candidates knowledge of acceptance testing

direct observation of candidate

briefing pilot members on the piloted system

obtaining feedback from pilot members after the test

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Acceptance criteria may include:	cost implications logistical considerations technical timeframe.
Organisational resources will vary subject to nature of pilot and may include:	financial resources secured to fund the pilot staffing resources expected from user community, technical operations, technical support, technical development, supplier, project manager and executive sponsor personnel with an understanding of corporate governance, such as legal, audit and data security specialists representative experts from business areas, such as functional managers or operational staff representative users systems developers and IT technicians.
Project plan may include a number of variables, including:	parties and their responsibilities project budget project objectives project scope schedule.
Appropriate person may include:	authorised business representative client supervisor.