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Elements and Performance Criteria

  1. Monitor implementation of pilot system
  2. Evaluate pilot system

Required Skills

Required skills

analytical skills to evaluate the pilot by monitoring performance

communication skills to

facilitate and present concepts and obtain group consensus

liaise with clients and team members

literacy skills to interpret and write technical documents

planning and organisational skills to manage the system pilot

research skills to identify analyse and evaluate broad features of a particular business domain and best practice in system piloting

Required knowledge

current industryaccepted system piloting methodologies including their general features and capabilities with particular emphasis in acceptance criteria

current industry system development and design methodologies

broad knowledge of industryaccepted hardware and software products

project objectives and client requirements eg when monitoring implementation of pilot

client business domain

three or more current industry informationgathering methodologies

role of stakeholders and the degree of stakeholder involvement

systems current functionality with specific emphasis on

system integration

system response and recovery times

user interfaces

validation of inputs and outputs

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

observe and evaluate the pilot by

monitoring performance

analysing performance issues from a systems and a client user perspective

documenting findings

evaluating against acceptance criteria

Context of and specific resources for assessment

Assessment must ensure access to

acceptance criteria

pilot plan

system to be piloted

appropriate learning and assessment support when required

modified equipment for people with special needs

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

evaluation of piloting process

review of pilot documentation prepared by candidate

verbal or written questioning to assess candidates knowledge of

piloting methodologies

systems current functionality

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Pilot may relate to:

nature of system

organisational requirements.

System may include:

application service provider (ASP)

applications

databases

gateways

internet service provider (ISP)

operating system

servers.

Client may include:

external organisations

individuals

internal departments

internal employees.

Acceptance criteria may include:

accessibility

cost implications

logistical considerations

technical

timeframe.

Appropriate person may include:

authorised business representative

client

supervisor.