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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Appropriate action may include but is not limited to: | Delete the spamBlock the sender by configuring spam filter.Unsubscribe from mailing list, if company is reputable |
Appropriate organisation may include but is not limited: | Company that originated the spam message.Australian Communications Authority (www.aca.gov.au)Australian Broadcasting Authority (www.aba.gov.au/internet)Scamwatch (www.scamwatch.gov.au) |
Appropriateperson may include: | supervisorteacherauthorised business representativeclient |
Operating System may include but is not limited to: | Linux 7.0 or aboveWindows 2000 or aboveApple OS X or above |
Virus protection | There are various antivirus software applications available. Some include: McAfee, Panda AntiVirus, Protector Plus Antivirus, Symantec's Norton Antivirus, Command Antivirus, Vet. AMIvirus |
DestructiveSoftware may include but ins not limited to: | VirusesFile virusesSystem sector virusesMacro virusesWormsTrojansLogic bombsSpyware |
Software Updates may include but ins not limited to: | Service packs and service releasesSecurity patchesAutomatic online updatesVirus scanning engine updatesVirus definition updates |
Spam may include: | unsolicited commercial electronic messaging, where electronic messaging covers emails, instant messaging, SMS and other mobile phone messaging, but does not cover normal voice-to-voice communication by telephone.A formal definition is included in the Spam Act 2003. |
Spamfilter may include but is not limited to: | Email client filters or rulesEmail server filtersThird party filter programs such as:MailWasher ProSpamassassinNorton Internet Security |
Securitysettings may include but is not limited to: | Internet browser security settingsVirus protection security settingsFirewall security settingsOperating system security settings |
Advanced systems may include but is not limited to: | Hardware firewallSoftware firewall |