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Elements and Performance Criteria

Confirm client requirements
Develop high-level alternative scenarios
Prepare and publish feasibility report
- Develop a feasibility report that describes client requirements and project scope, analyses alternative scenarios, and provides recommendations
- Submit feasibility report to appropriate person for project approval

Required Skills

Required skills

analytical skills to identify analyse and evaluate broad features of a particular business domain

communication skills to

liaise and negotiate with clients and colleagues

present information

literacy skills to

analyse and evaluate information and organisational requirements

apply financial modelling skills for identifying analysing and evaluating a range of budget and other solutions

write business reports

planning and organisational skills to

determine project scope time cost and quality

scope communications and risk management

research skills to locate and evaluate solutions to business requirement

technical skills to

identify analyse and evaluate best practice in system development

interpret technical documentation

Required knowledge

client business domain

detailed knowledge of the systems current functionality

role of stakeholders and the degree of stakeholder involvement

two or more current industry systems development methodologies

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

identify services required

scope a project

develop solutions to clients requirements that fit within the constraints

prepare a feasibility report

Context of and specific resources for assessment

Assessment must ensure access to

appropriate learning and assessment support when required

modified equipment for people with special needs

client requirements

reportwriting template

clientexpectations brief

information on a range of information technology IT business solutions

future organisational business processes

budgets for scenarios

outcomes of the businessanalysis process

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of a candidate analysing clients requirements and presenting solutions

verbal and written questioning of candidates knowledge of the client requirements and the business context

review of a feasibility report prepared by the candidate

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Client requirements may include:	applications business opportunities network people in the organisation problems with or opportunities for a business system.
Project may include:	business improvement process systems-only change ebusiness solution involving the total organisation or part of the organisation projects involving a business undertaking a total organisational change scope: budget feasibility features hardware legal constraints policy resource software time.
Related problems may relate to:	routine or non-routine problems that may affect the immediate work environment or project outcome, particularly related to meeting client requirements.
Sources of information may include:	business strategy change management current systems design project-management.
Client may include:	clubs external organisations individuals internal departments internal employees.
Feasibility may include:	economic and schedule feasibility as well as the principal inputs and outputs expected improvements or impacts operational feasibility physical requirements of each solution revenue and cost-benefits risks technical feasibility.
Solution may include:	hardware upgrades implementing a new system new hardware new software software upgrades user training.
Constraints may include:	budget hardware legal constraints policy resource software time.
Appropriate person may include:	authorised business representative client supervisor.