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Elements and Performance Criteria

Required Skills

Required skills

customer interaction and conflictresolution skills to ensure proposed actions are consistent with clients expectations

literacy skills to

document installation configuration and security codes

follow component documentation guidelines

present information

negotiation skills to interact with other team members and clients

problemsolving skills to resolve routine installation and configuration issues

technical and decisionmaking skills to ensure components meet job requirements

Required knowledge

computercomponent installation procedures

current industryaccepted wireless network products

detailed knowledge of wifi installation requirements

general understanding of wifi systems and wifi security considerations

ISP connection protocols

OHS procedures for electrical equipment

wireless network components

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

determine suitable wifi requirements for small home office style settings

safely connect and integrate wifi components into a small office system

install and configure wireless routers and adapters as part of a wifi system

secure components of a wifi system

Context of and specific resources for assessment

Assessment must ensure access to

appropriate learning and assessment support when required

modified equipment for people with special needs

wifi equipment currently used in industry

technical documentation and technical support to support the wifi installation

internet to enable configuration procedures

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of candidate installing connecting and configuring wifi network

review of reports that document client requirements compared to the work completed by the candidate for a variety of different scenarios and situations

verbal or written questioning to assess candidates ability to install configure and secure a wireless home network

direct observation of candidate installing configuring and securing a device to a wireless network

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Client may include:	external organisations individual home owners internal departments small businesses.
Appropriate person may include:	authorised business representative contract authoriser project manager supervisor system administrator.
Digital devices may include:	iPad or similar device laptop notebook personal computer personal digital assistant (PDA).
Wireless network component may include:	PC, notebook or similar wireless adapters wireless router or gateway.
OHS standards may include:	electrical safety ergonomics in the workplace: correct posture style and adjustments of chair type of desk type of monitor working position length of time in front of computer lighting level placement of light fittings repetitive strain injury (RSI) prevention safe lifting methods ventilation.
ISP connection properties may include:	default gateway digital subscriber line (DSL) transmission control protocol or internet protocol (TCP/IP) IP address MAC address password subnet mask username.
Wireless router may include:	G Plus Mimo Wireless Networking - greater range and faster speeds G Plus Wireless Networking - improved speed and coverage G Wireless Networking - shares internet connection wirelessly N Wireless Networking - enhanced speed and coverage N1 Wireless Networking - maximum wireless performance.
Router configuration properties may include:	ISP password point-to-point protocol over ethernet (PPPoE) router-configuration IP address utility ID.
Wireless adapters may include:	peripheral component interconnect (PCI) and mini PCI Personal Computer Memory Card International Association (PCMCIA) universal serial bus (USB) card wireless compact flash wireless wide area network (WWAN) PC card.
Wireless system (wi-fi) may include:	DSL modem internet connections wi-fi network cards wireless network components wireless router.
Security components may include:	802.11b clients 802.11g clients 802.11g routers enable encryption MAC-address filtering passphrase passwords pre-shared keys router's configuration utility service set identifier (SSID) wi-fi protected access (WPA) encryption wired equivalent privacy (WEP) encryption.