Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

Required Skills

Required skills

analytical skills to

determine software and operating system requirements

evaluate acquisition methods

communication skills to

liaise with client users and system developer

liaise with stakeholders and service or product suppliers

negotiate with systems developers the relative merits of two or more competing devices for a purchase agreement

literacy skills to read complex technical papers

planning and organisational skills to manage project

problemsolving skills to assess the fit with existing technology and system developers

Required knowledge

changemanagement systems

current industryaccepted hardware and software products

financial management options including leasing arrangement

informationgathering techniques

risk management in relation to IT component use and items procured

quality assurance practices in relation to identifying and acquiring IT system components

client business domain

vendor product directions

organisational purchasing procedures

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

identify correct system components

follow procurement procedures to purchase those components

fulfil technical and business requirements

Context of and specific resources for assessment

Assessment must ensure access to

current system architectures

current business and IT strategic plans

functional process descriptions

user requirements

appropriate learning and assessment support when required

modified equipment for people with special needs

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

verbal or written questioning to assess candidates knowledge of

software and operating system requirements

organisations purchasing procedures

evaluation of candidates acquisition methods

review of candidates obtained quotes

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Client may include:	external organisations individuals internal departments internal employees.
Requirements may relate to:	business database network people in the organisation platform system.
Software may include:	commercial applications customised in-house organisation-specific packaged.
Operating system may include:	Linux Mac Windows.
Hardware may include:	CD and DVD drives central processing unit (CPU) and CPU upgrades complementary metal oxide semiconductor (CMOS) battery fax or modem cards interface cards internal and external storage devices modems and other connectivity devices, such as asymmetric digital subscriber line (ADSL) modems motherboards networks personal computers random access memory (RAM) upgrades remote sites servers workstations.
System components may include:	facilities management hardware, such as internal expansion devices and external peripheral devices integration and implementation services personal computers, networks and printers software, such as applications, utilities and operating systems.
Specifications may include:	current system functionality technical requirements user problem statement.
Acquisition methods may include:	lease new or refurbished outsourced purchase rental.