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Elements and Performance Criteria

  1. Assess compatibility of existing software
  2. Confirm interoperability of software with environment
  3. Assess system capacity to install ordered software
  4. Prepare and distribute audit report

Required Skills

Required skills

communication skills to liaise with clients

initiative and enterprise skills to develop strategic initiatives

literacy skills to write technical reports and audit or analysis reports

numeracy skills to calculate hardware prerequisites

planning and organisational skills to

prepare a risk management and contingency plan

scope prepare time lines and cost out a project

technical skills to use system diagnostics and utilities

Required knowledge

current industryaccepted hardware and software product

detailed knowledge of systems current functionality

overview knowledge of

quality assurance practices

riskmanagement practices

client business domain

role of stakeholders and the degree of stakeholder involvement

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

establish capability of hardware on which new system is to be installed

ensure that the nominated hardware has the capacity to run the installed system

ensure that new systems will operate cooperatively with existing systems

document variations from the above

Context of and specific resources for assessment

Assessment must ensure access to

documentation tools

operational system and system specifications

technical specifications of software to be installed

appropriate learning and assessment support when required

modified equipment for people with special needs

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

verbal or written questioning to assess candidates knowledge of

system current functionality

system hardware and software requirements

review of audit analysis report

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Software may include:

commercial applications

customised

in-house

organisation-specific

packaged.

Client may be:

department within the organisation

third party.

System may include:

application service provider

applications

databases

gateways

internet service providers

networks

operating systems

servers

websites.

Constraints may include:

budget

hardware

legal constraints

policy

resource

software

time.

Appropriate person may include:

authorised business representative

client

supervisor.

Hardware may include:

modems and other connectivity devices, such as digital subscriber line (DSL) modems

networks

personal computers

remote sites

servers

workstations.