Google Links
Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge
Required Skills
communication skills to interpret technical manuals
learning skills to maintain knowledge of current industry accepted hardware and software products
literacy skills to read and interpret manuals and web sources
planning and organisational skills to plan installations or upgrades in the most efficient manner
problemsolving skills to solve client OS problems
procedures and techniques involved in the installation and upgrade of OS
procedures and principles involved in unattended OS installation