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Elements and Performance Criteria

  1. Identify computer hardware components
  2. Understand the interrelationship between computer hardware and software
  3. Use computer input equipment

Required Skills

Required skills

Reading and writing at a level where basic workplace documents are understood

Decision making skills in a narrow range of areas

Problem solving skills for a defined range of predictable problems

Ability to communicate with peers and supervisors to seek assistance and advice

Required knowledge

OHampS principles and responsibilities

Ergonomic principles to avoid back wrist and eye strain

Procedures and exercises for avoiding strain and injury

Basic knowledge of current industryaccepted hardware and software products with broad knowledge of general features and capabilities

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

Assessment must confirm the ability to determine select explain and use hardware components peripheral equipment and consumables correctly and efficiently according to the task requirement

To demonstrate competency in this unit the person will require access to

PC or workstation

Peripheral devices

Context of and specific resources for assessment

Peripheral equipment forms an auxiliary but essential component of everyday computer usage Such equipment enhances the effectiveness of computers and provides increased functionality and capability for input output and memory functions The efficient and effective operation of peripherals is a critical aspect of information technology in most workplaces

The breadth depth and complexity of knowledge and skills in this competency would prepare a person to perform in a range of varied activities or knowledge applications where there is a clearly defined range of contexts in which the choice of actions required is usually clear There would generally be limited complexity in the range of operations to be applied

Assessment must ensure

Performance of a prescribed range of functions involving known routines and procedures and some accountability for the quality of outcomes would be characteristic

Applications may include some complex or nonroutine activities involving individual responsibility or autonomy andor collaboration with others as part of a group or team

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace In undertaking training and assessment activities related to this unit consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs Additional guidance on these and related matters is provided in ICA Section

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should be assessed using summative assessment to ensure consistency of performance in a range of contexts This unit can be assessed either in the workplace or in a simulated environment However simulated activities must closely reflect the workplace to enable full demonstration of competency

Assessment will usually include observation of real or simulated work processes and procedures andor performance in a project context as well as questioning on underpinning knowledge and skills The questioning of team members supervisors subordinates peers and clients where appropriate may provide valuable input to the assessment process The interdependence of units for assessment purposes may vary with the particular project or scenario

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICASB Connect hardware peripherals

ICAS2014B Connect hardware peripherals

ICAUB Use computer operating system

ICAU2231B Use computer operating system

An individual demonstrating this competency would be able to

Demonstrate basic operational knowledge in a moderate range of areas

Apply a defined range of skills

Apply known solutions to a limited range of predictable problems

Perform a range of tasks where choice between a limited range of options is required

Assess and record information from varied sources

Communicate with team members to clarify job requirements

Take limited responsibility for own outputs in work and learning

Maintain knowledge of industry products and services


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

External hardware components may include but are not limited to:

keyboard

mouse

disk drives

USB

serial

parallel ports

Internal hardware components may include but are not limited to:

CPU

memory chip

motherboard

video display card

network interface card

sound card

cabling

Computerplatforms may include but are not limited to:

Apple Macintosh and PCs

and the various operating systems used on each

Peripherals may include but are not limited to:

Printers, scanners, tape cartridges

Speakers, multimedia kits

Personal computer fax/modems

Input equipment may include mouse, touch pad, keyboard, pens

Mobile phones, palmtops and personal digital assistants (PDAs), laptops and desktop computers

Bluetooth devices, universal serial bus (USB), Firewire (IEEE 1394)

Hardware may include but is not limited to:

workstations

personal computers

modems and other connectivity devices

networks

DSL modems

remote sites

servers

Consumables may include but is not limited to:

cartridges

ribbons

floppy disks

CD-R

CD-RW

DVD-R/RW

OH&S standards may include:

correct posture

lighting

type of desk

type of monitor

style of chair

typing position

correct lifting method

repetitive strain injury prevention

ventilation

light position

length of time in front of computer

Organisational may include but are not limited to:

security procedures

OH&S procedures

maintenance procedures

standards for speed and accuracy

Environmentalconsiderations may include but is not limited to:

recycling

safe disposal of packaging (e.g. cardboard, polystyrene, paper, plastic)

correct disposal of redundant hardware (e.g. motherboards, hard drives, circuit boards) by an authorised body