Required skills

Evaluating and selecting products to suit a given business profile

Use of site server tools associated with relevant site server

Analysis of SQL

Required knowledge

Business site features in relation to choice of tools

Site building considerations in relation to new versus established business BB versus BC

The role of protocols in relation to features and functionality eg HTTP SMTP FTP HTTPS

Relevant tools and products in relation to site construction eg SSJS Java JAP Perl Cold Fusion ASP

Relevant security measures as required by site functionality eg SSL encryption authentication VPN PPTP SSH

Functions and features of tools relevant to HTTP servers as required eg Apache Netscape Communications Server Microsoft IIS IBMs WebSphere

Functions and features of tools relevant to search engines as required eg Excite Fulcrum Surfboard ICE MS Index Server

Functions and features of tools relevant to firewalls and proxy servers as required eg Smoothwall IPCop AltaVista firewall Guardian Netscape Proxy Server Microsoft ISA Cisco PIX

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

Assessment must confirm the ability to use website server tools to maintain expected business performance and technical standards in an ebusiness environment

To demonstrate competency in this unit the person will require access to

Server hardware

Server tools

Existing ebusiness website

Context of and specific resources for assessment

Businesses increasingly rely on their networks and websites to move data provide communication and enable basic operations As websites and computer technology become more integrated with business system outages can seriously impact the bottom line Website tools can help organisations monitor critical network and site resources and immediately detect system failures or performance problems

Site server tools enable the person to build host track and monitor transactions on an ebusiness site

The breadth depth and complexity covering planning and initiation of alternative approaches to skills or knowledge applications across a broad range of technical andor management requirements evaluation and coordination would be characteristic

The demonstration of competency may also require selfdirected application of knowledge and skills with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment services and techniques for self and others

Assessment must ensure

Applications involve participation in development of strategic initiatives as well as personal responsibility and autonomy in performing complex technical operations or organising others It may include participation in teams including teams concerned with planning and evaluation functions Group or team coordination may also be involved

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace In undertaking training and assessment activities related to this unit consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs Additional guidance on these and related matters is provided in ICA Section

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should be assessed using summative assessment to ensure consistency of performance in a range of contexts This unit can be assessed either in the workplace or in a simulated environment However simulated activities must closely reflect the workplace to enable full demonstration of competency

Assessment will usually include observation of real or simulated work processes and procedures andor performance in a project context as well as questioning on underpinning knowledge and skills The questioning of team members supervisors subordinates peers and clients where appropriate may provide valuable input to the assessment process The interdependence of units for assessment purposes may vary with the particular project or scenario

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICADB Develop guidelines for uploading information to a website

ICAD4198B Develop guidelines for uploading information to a website

ICASB Manage business websites and servers

ICAS5199B Manage business websites and servers

ICASB Transfer content to a website using commercial packages

ICAS4201B Transfer content to a website using commercial packages

ICASB Evaluate and select a web hosting service

ICAS5203B Evaluate and select a web hosting service

ICADB Write content for web pages

ICAD4209B Write content for web pages

An individual demonstrating this competency would be able to

Demonstrate understanding of a broad knowledge base incorporating theoretical concepts with substantial depth in some areas

Analyse and plan approaches to technical problems or management requirements

Transfer and apply theoretical concepts andor technical or creative skills to a range of situations

Evaluate information using it to forecast for planning or research purposes

Take responsibility for own outputs in relation to broad quantity and quality parameters

Take some responsibility for the achievement of group outcomes

Maintain knowledge of industry products and services

Task requirements may be in relation to:

Integration requirements may include but are not limited to:

Platform may include but is not limited to:

Procedures may include:

Site analysis software may include:

Client may include but is not limited to:

Software may include but is not limited to:

Server tools may include: