Required skills

Leadership skills in relation to guidance for achieving outcomes transferring and collecting information and gaining consensus on concepts

Planning skills in relation to time and quality relations eg when clarifying and planning team tasks to ensure effective team operation and efficient use of human resources

Basic problem solving involving analysis diagnosis evaluation and the development of new criteria knowledge and procedures

Problem solving skills involving participation in the development of team building initiatives eg when delegating and encouraging participation and group work

Communication skills in relation to analysis evaluation and presentation of information eg when communicating policies plans problems and solutions to the team

Teamwork skills that involve the contribution to solutions and goals of a nonroutine or contingency nature

Group facilitation and presentation skills in relation to transferring and collecting information and gaining consensus on concepts

Required knowledge

Principles of EEO and antidiscrimination eg when establishing developing and improving teams

Detailed knowledge of OHampS requirements in relation to work safety environmental factors and ergonomic considerations

Broad knowledge of three or more current industry systems development methodologies

Current business practices in relation to preparing reports eg when establishing developing and improving teams

Components of the business planning process relevant to the development of IT business solutions eg when delegating responsibility and authority

Current industryaccepted hardware and software products with broad knowledge of general features and capabilities

Broad knowledge of vendor product directions

Broad general knowledge of the client business domain eg when establishing developing and improving teams

Broad knowledge of quality assurance practices eg when coordinating a team

Basic knowledge of information gathering techniques

Broad general knowledge of change management systems eg when establishing developing and improving teams

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

Assessment must confirm the ability to establish coordinate and maintain work teams to meet organisation requirements and to coordinate teams to meet requests and prioritise work schedule to meet organisational guidelines

To demonstrate competency in this unit the learner will require access to

Team members

Team projects or tasks

Context of and specific resources for assessment

Breadth depth and complexity of knowledge and competencies would cover a broad range of varied activities or application in a wider variety of contexts most of which are complex and nonroutine Leadership and guidance are involved when organising activities of self and others as well as contributing to technical solutions of a nonroutine or contingency nature

Assessment must ensure

Performance of a broad range of skilled applications including the requirement to evaluate and analyse current practices develop new criteria and procedures for performing current practices and provision of some leadership and guidance to others in the application and planning of the skills

Applications involve responsibility for and limited organisation of others

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace In undertaking training and assessment activities related to this unit consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs Additional guidance on these and related matters is provided in ICA Section

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should be assessed using summative assessment to ensure consistency of performance in a range of contexts This unit can be assessed either in the workplace or in a simulated environment However simulated activities must closely reflect the workplace to enable full demonstration of competency

Assessment will usually include observation of real or simulated work processes and procedures andor performance in a project context as well as questioning on underpinning knowledge and skills The questioning of team members supervisors subordinates peers and clients where appropriate may provide valuable input to the assessment process The interdependence of units for assessment purposes may vary with the particular project or scenario

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended

An individual demonstrating this competency would be able to

Demonstrate understanding of a broad knowledge base incorporating some theoretical concepts

Apply solutions to a defined range of unpredictable problems

Identify and apply skill and knowledge areas to a wide variety of contexts with depth in some areas

Identify analyse and evaluate information from a variety of sources

Take responsibility for own outputs in relation to specified quality standards

Take limited responsibility for the quantity and quality of the output of others

Maintain knowledge of industry products and services

Team members may include but are not limited to:

Problem may be in reference to:

network

Team

Tasks may include but are not limited to: