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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Define technical environment
  2. Define human computer interface
  3. Determine site hierarchy
  4. Integrate design components

Required Skills

Required skills

communication skills to liaise with clients and staff

literacy skills to interpret standards and requirements

planning and organisational skills to conduct user analysis

technical skills to

conduct website analysis

use site design software

Required knowledge

basic information architecture

business process design

copyright and intellectual property

customer and business liaison

ebusiness sites and corporate strategy

implications of technology connectivity

procedures for documenting technical specifications

relevant World Wide Web Consortium WC standards

website design methods and standard website structures

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

identify and select appropriate tools and procedures required to develop a website

analyse user analysis to identify site or design structure required

test website meets the standards required by the user profile or needs

Context of and specific resources for assessment

Assessment must ensure access to

analysis software

customer relationship model

ebusiness website

requirements documentation

site server

site server software

web servers

relevant standards and copyright information

appropriate learning and assessment support when required

Where applicable physical resources should include equipment modified for people with special needs

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of candidate selecting software and hardware types and identifying standards to meet business requirements

verbal or written questioning to assess candidates knowledge of business standards

review of candidates documented website design

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Business requirements may include:

external interfacing to the organisation

meeting customer needs

organisational goals

remote access.

Standards may include:

Institute of Electrical and Electronics Engineers (IEEE)

International Organization for Standardization (ISO)

web-oriented groups, like Internet Engineering Task Force (IETF) and W3C

Organisation for the Advancement of Structured Information Standards.

Hardware may include:

modems and other connectivity devices, such as digital subscriber line (DSL) modems


personal computers

remote sites



User may include:

department within the organisation

person within a department

third party.

Design principles may include:


ease of learning



product compatibility





task compatibility

user compatibility

workflow compatibility.

Operating system may include:



Digital Unix


Mac OS X


Silicon Graphics IRIX

Sun Solaris, SunOS


Win 98, NT, 2000, and XP.

Information hierarchy may include:

content structure

locations and links to other internet resources where appropriate

page layout

secure access provisions

technical specifications.

Design structure may include:

cascading style sheet (CSS)