Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Document and define performance criteria
   • Review performance specifications and determine benchmark criteria
   • Validate and document performance functions
   • Select measurement methodology and test on website
   • Validate each performance function separately
   • Record and document metric tools using appropriate methodology
   • Prepare performance benchmarks and seek agreement on criteria with the client
2. Validate performance measures
   • Develop inspection and test plans to validate performance measures throughout the performance cycle
   • Test performance functions and record results according to technical documentation standards
   • Compare results of performance function testing to benchmark
   • Redesign functions that do not meet appropriate performance benchmarks
   • Re-implement functions that have been redesigned in performance testing
   • Document benchmarks and obtain sign-off
3. Obtain sign-off
   • Validate and document performance standards and benchmarks
   • Submit methodology and function testing document and results to client for approval
   • Review client comments and make changes as appropriate
   • Obtain sign-off for website testing procedure

Required Skills

Required skills

communication skills to liaise with internal and external personnel on technical operational and businessrelated matters

literacy skills to

interpret feedback

interpret organisational guidelines

record results

numeracy skills to

take test measurements

measure statistics

interpret results

evaluate performance

planning and organisational skills to

develop procedures

plan prioritise and monitor own work

technical skills to

conduct tests

design tests

evaluate tests

interpret design specifications

Required knowledge

applicability of copyright and intellectual property to website development

Australian Computer Society Code of Ethics

client business domain including client organisation structure and business functionality

current industryaccepted hardware and software products

desktop applications and operating systems as required organisational guidelines

queuing systems workload metrics and user request classes

standard generalised markup language SGML and associated standards

standard webtesting procedures and optimisation tools

website design methods and standard website structures

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit	Evidence of the ability to identify the critical functions to be tested develop appropriate metrics for each function and assign benchmarked performance standards test each performance function and compare against the appropriate benchmarks in order to validate site performance against technical requirements document results to establish the performance benchmarks for subsequent site development
Context of and specific resources for assessment	Assessment must ensure access to analysis software ebusiness website industry standards and organisational guidelines site design and technical requirements documentation sitedevelopment software and tools appropriate learning and assessment support when required Where applicable physical resources should include equipment modified for people with special needs
Method of assessment	A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit direct observation of candidate selecting and conducting tests in adherence with operational procedures review of candidates documented procedures that measure the performance of a website verbal or written questioning to assess knowledge of validation of performance standards and benchmarks testing procedures analysis techniques for results
Guidance information for assessment	Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed Indigenous people and other people from a nonEnglish speaking background may need additional support In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

---

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Client may include:	external organisations individuals internal departments internal employees people who may have special needs.
Technical documentation standards may include:	audit trails International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) naming standards organisational standards policy relating to sign-off, storage, distribution, revision project management templates report writing principles version control.

---