Elements and Performance Criteria
- Identify substandard process performance
- Operation of printing device is determined to manufacturer's specifications
- Outputs are identified as consistent with normal operation by comparison to proofs, dummy copies or samples
- Signs of equipment degradation and impending failure are identified and appropriate follow-up action is taken according to workplace procedures
- Equipment outputs are inspected to determine nature of the problem
- Nature of substandard performance is defined and reported
- Identify causes of substandard performance
- Causes of substandard performance are identified using a process for investigation
- Records are reviewed to ensure that device had been maintained according to manufacturer's specifications
- Calibration records are reviewed to ensure system is within calibration
- Appropriate test procedure, materials and equipment are verified
- Performance tests are conducted as appropriate to investigation
- Equipment and/or testing variables are analysed to develop list of possible causes of substandard performance
- Causes or substandard performance are isolated using the process for investigation
- Propose corrective action