Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Analyse existing knowledge management arrangements
  2. Evaluate knowledge management options
  3. Develop a knowledge-management strategy

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

explain the importance of knowledge management in contemporary organisations

differentiate between the culture of the business versus traditional business models

explain database design concepts

identify both internal and external sources of information

outline legal, ethical and security issues relating to knowledge management

explain records management principles

identify relevant government legislation that may affect business operation, especially in regard to:

workplace health and safety (WHS)

environmental issues

equal opportunity

industrial relations

anti-discrimination

describe the structures of organisations and their business goals.