Elements and Performance Criteria
- Evaluate existing customer equipment
- Obtain relevant legislation, codes, regulations and standards for compliance when conducting work
- Notify customer to verify installation order and arrange for site access to comply with security arrangements
- Notify supervisor of identified safety hazards at worksite and complete a job safety analysis (JSA) before commencing work
- Use test equipment to verify customer equipment is operational prior to installation
- Assess equipment capabilities and connection types against customer requirements for suitability
- Assess customer premises against installation plan according to client specifications and by-laws, standards and regulations
- Produce an installation diagram using appropriate drawing symbols to indicate connection details of customer system
- Design and build system
- Determine connection pathways for optimal performance of system equipment
- Confirm compatibility for proposed connections to existing system
- Produce a final design with block diagrams and specifications
- Select and connect cables to suit connectivity using appropriate materials
- Activate equipment to check for network operation
- Provide enterprise equipment
- Determine best method of connection to service source according to client specifications
- Connect service to system following work health and safety (WHS) and environmental requirements and test to verify connection status
- Notify service provider if identified problems cannot be rectified at local level
- Configure services and optimise customer system
- Conduct client specific and customer set-up operations
- Test performance of enterprise and customer equipment across a range of settings
- Record and evaluate test results to satisfy manufacturer’s operational margins
- Tune customer equipment for optimal performance
- Restore site to original condition and customer satisfaction
- Train customer and complete contract documentation
- Conduct customer training appropriate to equipment, services and vendor literature
- Complete appropriate records and update administration systems according to enterprise policy
- Record and store test results in appropriate database, leaving copies on site according to enterprise policy
- Provide warranties to customer in required format where work and equipment are subject to warranty
- Prepare invoices and other financial documentation, where required, and present to customer
- Obtain authorised signatures on required documentation to confirm acceptance of completed work