Elements and Performance Criteria
- Evaluate existing customer equipment
- Obtain relevant legislation, codes, regulations and standards for compliance when conducting work
- Notify customer to verify installation order and arrange for site access to comply with security arrangements
- Notify supervisor of identified safety hazards at worksite and complete job safety analysis (JSA) before commencing work
- Use test equipment to verify customer equipment is operational prior to installation
- Assess equipment capabilities and connection types against customer requirements for suitability
- Assess customer premises against installation plan according to client specifications and by-laws, standards and regulations
- Produce an installation diagram using appropriate drawingsymbols to indicate connection details of customer system
- Design and build a multiple service customer system solution
- Determine connection requirements and pathways for eachservice to be connected and locate a signal source for each service
- Confirm compatibility for proposed pathway options connections to existing system and for optimalperformance
- Produce preliminary connection plan with block diagrams and specifications to optimise system performance
- Evaluate connection plan design to determine any localspectrum management issues arising from multiple services
- Produce final connection design with amendments to eliminate local spectrum managementcontentions, if required
- Select and connect cables according to connection plan using appropriate materials
- Activate equipment to check network operation
- Resolve connection issues that arise during build phase and modify connection plan
- Provide enterprise equipment with multiple services
- Determine optimal method of connection to each service source according to client specifications
- Connect service to system following work health and safety (WHS) and environmental requirements, and test to identify and rectify connection issues
- Notify service provider if problems cannot be rectified locally, and escalate unresolvable connection issues accordingly
- Configure services and optimise customer system across multiple services
- Conduct clientspecific and customer set-up operations for each service
- Test performance of enterprise and customer equipment across a range of settings
- Test integrated performance of system across multiple services
- Record and evaluate test results to satisfy manufacturer’s operational margins
- Tune customer equipment for optimal integrated performance across multiple services
- Restore site to original condition and customer satisfaction
- Train customer and complete contract documentation
- Conduct customer training appropriate to equipment, services and vendor literature
- Complete appropriate records and update administration systems according to enterprise policy
- Record and store test results in appropriate database, leaving copies on site according to enterprise policy
- Provide warranties to customer in required format where work and equipment are subject to warranty
- Prepare invoices and other financial documentation where required and present to customer
- Obtain authorised signatures on required documentation to confirm acceptance of completed work