Elements and Performance Criteria
- Prepare to develop training program
- Confirm training specifications required for a specific product with client
- Research available and relevant material and prepare an outline for proposed training
- Present and confirm suitability of proposed outline with client
- Determine training schedule parameters
- Establish criteria for post-training evaluation
- Design training program and support material
- Develop training program that follows a logical sequence and builds on existing knowledge of recipients
- Create training material that meets up-to-date product and technical information and all related workplace health and safety (WHS) issues and work practices
- Develop training delivery style to suit skills of recipient
- Review and amend training material prior to product, equipment or facility changes being introduced by the company
- Develop training schedule to meet needs and schedules of recipients
- Deliver training to sales and technical staff
- Deliver training sessions in a systematic fashion and in a format suitable to client’s needs
- Monitor student performance against pre-determined criteria
- Provide feedback on student performance against pre-determined criteria
- Evaluate training session against pre-determined criteria on completion, and identify potential improvements
- Complete documentation