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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Use appropriate workplace health and safety (WHS) office work practices
   • Use safe work practices to ensure ergonomic, work organisation, energy and resource conservation requirements are addressed
   • Use wrist rests and document holders where appropriate
   • Use monitor anti-glare and radiation reduction screens where appropriate
2. Use appropriate word-processing software
   • Select word-processing software appropriate to perform activity
   • Identify document purpose, audience and presentation requirements, and clarify with personnel as required
   • Identify organisational requirements for text-based business documents, and design document structure and layout to ensure consistency of style and image
   • Match document requirements with software functions to provide efficient production of documents
   • Use technical functions, other data and formatting to finalise documents
   • Ensure the naming and storing of documents in appropriate directories or folders and the printing of documents to the required specifications
3. Use appropriate spreadsheet software
   • Select spreadsheet software appropriate to perform activity
   • Identify document purpose, audience and presentation requirements, and clarify with personnel as required
   • Enter simple formulas and functions using cell referencing where required
   • Customise spreadsheet settings to meet requirements
   • Ensure the naming and storing of documents in appropriate directories or folders and the printing of documents to the required specifications
4. Use a third application software package
   • Select software application package appropriate to perform activity
   • Identify purpose, audience and presentation requirements, and clarify with personnel as required
   • Use technical functions, other data and formatting to finalise documents
   • Ensure documents are named and stored in appropriate directories or folders and printed to required specifications