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Elements and Performance Criteria

1. Determine function of operating system
   • Identify and demonstrate understanding of the purposes of operating system
   • Distinguish between batch system, real-time system and multi-tasking system
   • Compare and contrast different operating systems and their features
   • Identify and demonstrate knowledge of the basic functions of operating system, including file system, memory management, process scheduling
   • Identify and demonstrate management of virtual memory
2. Obtain operating system
   • Contact operating system vendors to obtain technical specifications and system requirements
   • Identify process and steps required to install and configure the operating system using installation components
   • Document adjustment recommendations and provide to appropriate person
   • Determine and apply knowledge of licensing, hardware and security requirements
3. Install, configure and optimise operating system
   • Install, configure and test operating system using installation components and boot-utility options
   • Use the relevant operating system user interface to correctly configure the installation
   • Optimise the system to meet organisational requirements
   • Document the system according to organisational requirements
   • Install the operating system with minimal disruption to client or users
4. Provide instruction to meet new software requirements
   • Provide one-to-one instruction about changes to the client or users as required
   • Obtain client evaluation about new system to ensure requirements are met, using appropriate feedback mechanism