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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Identify, categorise and distinguish between the different types of internal hardware components
   • Identify and categorise the different internal hardware components
   • Define the purpose and characteristics of the different internal hardware component categories
   • Distinguish between different types of devices within each internal hardware component category
2. Determine components required
   • Identify and clarify user internal hardware component requirements according to organisational guidelines
   • Organise and record user component requirements, pass on to appropriate person for evaluation and vendor selection
3. Obtain components
   • Contact vendors to obtain technical specifications for the proposed components
   • Assess options and provide recommendations to the appropriate person for final analysis
   • Obtain components to prepare for installation
4. Install components
   • Develop plans, with prioritised tasks and contingency arrangements, for the installation of selected components with minimum disruption to clients
   • Liaise with appropriate person to obtain approval for the plans
   • Install and configure components according to plan, installation procedures and organisational requirements
   • Test components for error-free performance, using available technology
   • Identify and resolve identified problems
   • Test and enhance system performance, using knowledge of the system, to meet organisational benchmarks
   • Document the installation and configuration process according to organisation guidelines
5. Evaluate modified system
   • Collect client or user feedback and analyse against client requirements
   • Correct identified shortcomings in the system and record actions

Performance Evidence

Evidence of the ability to:

identify and categorise the different types of internal hardware components

modify system's hardware to meet client requirements

plan modification of and connect internal hardware components according to vendor and technical specifications

install components across a variety of situations and account for unexpected contingencies

evaluate the system on completion.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

describe areas of the operating system relevant to configuration and testing

compare current industry accepted hardware and software products

outline environmental considerations in e-waste disposal

outline organisational guidelines and organisational requirements with regard to safety, recycling and component installation

outline system's diagnostic software and current functionality

interpret vendor specifications and requirements for component installation.

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