Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Schedule review
   • Review organisational guidelines and criteria procedures to identify system implementation results
   • Convert the review process into specific criteria
   • Contact the appropriate person to schedule timing and venue of review
   • Prepare work schedule for the review, based on organisational guidelines, identifying action, items and staff involved
   • Contact appropriate vendor and other organisations regarding support or service commitments
2. Carry out review
   • Explain the purpose of the review to stakeholders
   • Use techniques to obtain data on the areas under review
3. Document and publish results
   • Document and record information relating to the system review
   • Distribute review results and related documentation to stakeholders
   • Gather feedback from stakeholders about the review document
   • Schedule additional meetings and discuss the review findings with stakeholders
   • Finalise recommendations and action items from the review and distribute to appropriate person

Performance Evidence

Evidence of the ability to:

plan a review of a system after the implementation has been completed and has been operational for some time

carry out the review

document the results.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

identify client business domain

identify current industry accepted hardware and software products

discuss implementation process and issues

compare review techniques

identify specific project concerned

discuss role of stakeholders and the degree of stakeholder involvement in a review.

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