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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Establish business requirements
   • Identify and prioritise business requirements
   • Identify conflicting or overlapping business requirements
   • Specify budget and available resources
   • Validate business requirements, budget and resource needs with client
2. Identify vendor products and equipment
   • Investigate a representative range of vendor products and equipment
   • Identify and document interdependencies
   • Specify and document technical alternatives available to the business
   • Determine and document availability of products and equipment
   • Ensure vendor products and equipment meet Australian or other standards
3. Test vendor products and services
   • Develop valid and reliable test regime with appropriate measurements
   • Establish test environment, including calibrated measuring equipment
   • Undertake testing of products or equipment and document results
   • Undertake revised testing where initial tests are inconclusive or where alternative product configuration may meet business requirements
4. Evaluate vendor products, services and equipment
   • Rate vendor products for quality, performance and support
   • Rate vendor products for fit with client needs
   • Establish product limitations, performance, integration capabilities and costs, and compare with established business requirements
   • Prepare cost-benefit analysis
5. Prepare evaluation report
   • Document product information in order of preference
   • Recommend preferred product, including the reasoning behind recommendations
   • Prepare a report containing solution details
   • Submit report to client for approval

Performance Evidence

Evidence of the ability to:

establish business requirements

evaluate a range of vendor products and equipment against requirements

test and select the most appropriate products

document the selected items and selection rationale.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

outline the relevance and application of the following for evaluating and selecting products:

code of ethics

international standards

vendor products

client business domain

copyright and intellectual property

general features and capabilities of current industry accepted hardware and software products

discuss current and future technical systems considerations required by business

discuss the features and function of relevant hardware components and software products, and the interaction between them.

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