Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Select the process to be re-engineered
  2. Identify the strategic context
  3. Design the new process

Performance Evidence

Evidence of the ability to:

document the re-engineering selection and decision making process

prepare an analysis, documenting the impact of changes to the organisation

plan the re-engineering of the process in a manner that supports the strategic, organisational and change context of the process to be re-engineered

design the new process, including key performance indicators and implementation responsibilities

prepare a process re-engineering plan.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.