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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Endorse a marketing plan for ICT business
   • Ensure that internal and external environmental issues are addressed
   • Critically review the feasibility of target market projections
   • Endorse the selection of advertising and promotional strategies
2. Endorse the operation plan
   • Review and verify, the scope of the business operation plan
   • Ensure that the business plan complies with business needs
   • Endorse the criteria for quality processes against the organisational standards
3. Endorse the organisational plan
   • Critically analyse and review the organisation’s structure
   • Ensure that the organisational structure meets the organisation’s strategic plans and directions
4. Endorse the financial plan
   • Endorse the financial strategy for the new initiative
   • Evaluate the expected cash-flow projections
   • Critically analyse and evaluate the effects of financial decisions on the ability of the organisation to meet planned outcomes
   • Ensure financial risk-management procedures are followed according to organisational requirements
   • Ensure early detection and remedial action plans, for deviations in budget objectives and projections

Performance Evidence

Evidence of the ability to:

verify the strategy aligning information and communications technology (ICT) services with organisational goals

direct a critical risk analysis, including security, for ICT assets

verify that the risk assessment procedures are implemented

verify that the contingency plans for business continuity are established

evaluate the warning systems, and direct an ongoing process that includes regular or programmed reviews of the risk profile

verify that security products are being utilised

verify organisational security policy is being implemented

direct the development of a strategy to ensure that quality expectations are being met

endorse the main components of the business plan.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

research and summarise, risk management principles and guidelines

review business continuity issues for the organisation

explore the organisation’s industry and current functionality, including the existing data and information systems

describe the organisation's internal and external dependencies, and interdependencies

review and summarise the organisational policies and procedures, including the risk-management strategy

discuss past and current internal, external and industry disruptions

outline the relevant legislation and regulations that impact on business continuity, including:

workplace health and safety (WHS)

environment

duty of care

contracts

business and company law

freedom of information

industrial relations

privacy and confidentiality

due diligence

records management.

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