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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Direct the initial research into new ICT
   • Establish and implement, procedures to identify new ICT that may support business innovation
   • Confirm the research purpose for the evaluation of new ICT, as it relates to possible business opportunities
   • Ensure that a structured research plan is prepared in line with the defined research purpose
   • Monitor the implementation of the structured research plan, to ensure that its outcomes meets the identified research purpose
   • Formulate a business case relating to the new ICT, including consideration of the organisational environment
   • Present a business case to the business stakeholders, so that the future business direction is established and agreed
2. Direct the evaluation of new ICT
   • Establish the evaluation criteria and methods of measurement
   • Ensure that suitable suppliers and vendors are appropriately evaluated, in order to provide credibility, quality and support for implementation
   • Oversee the preparation of a feasibility study report into the new ICT, ensuring that critical risks are identified
   • Ensure that the feasibility study of the new ICT is accurately presented to business stakeholders, so that the future business direction is established and agreed
3. Direct the proof of concept evaluation of new ICT
   • 3.1 Ensure that the vendor's new ICT is legally acquired for a proof of concept evaluation of the new technology
   • Establish the project’s requirements, including deliverables, for a proof of concept (POC) evaluation of the new ICT
   • Endorse the project plan for POC evaluation
   • Monitor the implementation of the POC evaluation project, to ensure that project deliverables are met
4. Determine future business response to new ICT technology
   • Oversee the preparation of the evaluation report on the new ICT including the consequences of not implementing it
   • Ensure that the results of the new ICT evaluation are accurately presented to stakeholders, so that the future business response is established and agreed

Performance Evidence

Evidence of the ability to:

direct the research and evaluation of new information and communications technology (ICT) for an organisation, including the production of a:

research plan

business case

feasibility study

project plan

monitor, evaluate and report on a POC evaluation project

access and convey the conceptual information regarding new ICT technology in relation to organisational needs.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

research and summarise, the stakeholder business domain, business function, processes and organisation

state and outline, the components of the business planning process relevant to the investigation of the particular new ICT technology

review the current business practices related to conducting an investigation into new ICT technology

summarise client business needs, with a view to expanding into new possibilities, as presented by new ICT technology

outline customer and business liaison techniques

identify and apply, information gathering and presentation techniques

summarise the quality assurance practices, to promote reliable investigation processes

outline the vendor product directions

interpret the general features, and capabilities, of current and emerging ICT industry-accepted technologies, and trends

specify current industry and technology information sources

specify and evaluate, the industry networks, key individuals and organisations within the ICT industry

discuss the methods for evaluating new ICT technology.

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