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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Plan and design network servers to meet business requirements
   • Consult with client and key stakeholders to identify requirements
   • Assess business problems, opportunities, scope, objectives and budget, confirming details with appropriate person
   • Analyse and document data migration requirements
   • Review requirements to identify network server specifications
   • Produce detailed documentation for the design and configuration of the network services, server applications, security and redundancy
   • Prototype design and update documentation as necessary
   • Produce installation checklists as part of the quality assurance process
   • Develop the test plan to ensure that the system meets client requirements, performance standards and quality expectations
   • Obtain client sign-off for the design report
2. Prepare for network server installation
   • Prepare for work according to site specific safety requirements and enterprise workplace health and safety (WHS) processes and procedures
   • Identify safety hazards and implement risk control measures in consultation with appropriate personnel
   • Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite
   • Back up local data in preparation for installation
3. Build and configure the servers according to design
   • Install network operating system to design specifications using installation checklists
   • Install additional tools or third-party software applications as required by the design
   • Patch the operating system and applications to ensure maximum security and reliability
   • Configure network services and applications
   • Implement security design to prevent unauthorised access to system
   • Reconnect and reconfigure connectivity devices
   • Configure update services to provide automatic updates for operating system and applications
   • Restore local data to new server
   • Implement backup and recovery methods to enable restoration capability in the event of a disaster
4. Test and reconfigure network servers
   • Test server for benchmarking against client specification and requirements according to test plan, and record outcomes
   • Analyse the error report and make changes as required
   • Use troubleshooting tools and techniques to diagnose and correct server problems
   • Test required changes or additions
   • Validate changes or additions against specifications
5. Complete and document network design and installation
   • Make and document server configuration and operational changes
   • Complete client report and notify of server status
   • Clean up and restore worksite to client’s satisfaction
   • Secure sign-off from appropriate person

Performance Evidence

Evidence of the ability to:

produce a design report for a server (or servers) with complex user and network service requirements

install and configure the server according to the produced design

monitor and test the server

troubleshoot server and network failures

configure a wide range of server network and security services, including:

domain name system (DNS)

dynamic host configuration protocol (DHCP)

web and proxy mail

file transfer protocol (FTP)

firewall.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

describe the key features of current network operating systems (NOS)

identify and describe current server applications compatibility issues and resolution procedures

discuss network service configuration, including:

domain name system (DNS)

dynamic host configuration protocol (DHCP)

file transfer protocol (FTP)

mail

network time protocol (NTP)

proxy

server messages block (SMB)

web

describe common network service management, including:

start

stop

restart

start on boot

identify and describe network service security features, including server firewall configuration

identify and summarise troubleshooting tools and techniques, including network diagnostic utilities

describe common operating system installation and operation issues, including:

installation media:

CD

DVD

universal serial bus (USB)

boot disk

network and script (automated install)

deployment services

boot process and diagnosing boot failures

operating system rescue environment

operating system help and support utilities

performance monitoring tools and tuning options

compatibility issues and resolution procedures

high availability options for servers

file and print management

describe data security and storage measures required on a networked server, including:

user authentication and directory services

best practice procedures for implementing backup and recovery

error and event logging and reporting

storage options, including file systems and disk partitioning schemes

describe the process of managing a project, including:

documentation skills required for networks

process or task management

task scheduling utilities.

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