Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Plan design concepts of a voice network for specified voice quality
  2. Design, configure implement and test voice protocols and interoperation of VoIP communications network
  3. Design, configure and test a VoIP IP-to-IP call system

Performance Evidence

Evidence of the ability to:

determine requirements and produce a concepts design of a voice over internet protocol (VoIP) network

produce a design layout

configure and test voice gateways

design site numbering plan, dial plans and priorities

use networking and network management tools

configure and test real-time protocols, call management protocols and gateway signalling protocol in the network elements

implement voice systems and applications.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

explain codecs and their protocols for use

summarise configuration, verification and troubleshooting procedures to undertake basic router operation and routing switch with VLANs and inter-switching communications

outline design considerations and deployment schemes

explain gateway technologies

summarise internetwork operating system (IOS) and internet protocol (IP) networking models

outline procedures and techniques for implementing local area network/wide area network (LAN/WAN) topologies

explain network topologies, architectures and elements

identify and describe networking standards and protocols

outline voice applications and protocols

explain VoIP technologies.