Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Plan to implement enterprise IP communications
  2. Plan, configure and test call processing network elements for a single-site deployment
  3. Manage security and privacy of IP voice network

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

summarise call processing network element technology

outline codecs and their protocols for use

explain configuration, verification and troubleshoot procedures to undertake:

basic router operation and routing

switch with virtual local area network (VLANs) and inter-switching communications

summarise design considerations and deployment schemes

explain interoperability of legacy private branch exchange (PBX) to internet protocol (IP) voice communications

outline internetwork operating system (IOS) and IP networking and network support models

summarise LAN and wide area network (WAN) implementations

outline network topologies, architectures and elements

summarise network, signalling and call management protocols

outline networking standards and protocols

summarise security deployment scenarios

explain voice applications and protocols

outline voice over internet protocol (VoIP) technologies.