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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Manage project definition activities
   • Confirm organisational project governance policy and processes
   • Confirm business problem or opportunity and project objectives
   • Develop project charter, including preliminary statement of project scope and obtain sign-off
   • Conduct a feasibility study and prepare a business case as necessary
2. Undertake project planning
   • Plan information gathering activities to determine project requirements, constraints and risks
   • Identify project partitioning on the basis of intended system development life cycle and risk
   • Prepare project work breakdown, schedule and budget
   • Compile project management plan documents as necessary to communicate the intended management strategy for the project and obtain sign-off
3. Establish the IT project team
   • Identify and select team members, and allocate roles and responsibilities, based on project solution requirements
   • Determine training and support needs of team members
   • Establish project team values and agreed behavioural standards with team members
4. Manage project execution activities
   • Monitor delivery and acceptance of assigned project team work activities and manage individuals
   • Monitor and control the quality of project deliverables
   • Monitor and control project scope changes, risks and issues
   • Manage system testing and hand over activities
5. Coordinate project closure
   • Prepare IT support plans and maintenance or support documents
   • Obtain final project sign-off
   • Conduct post project review and document lessons learned
   • Review and update disaster recovery plan
   • Close project

Performance Evidence

Evidence of the ability to:

scope the activities of a complex information and communications technology (ICT) project

prepare a project plan

determine the project team and duties

execute a project

close the project, ensuring it has met requirements.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

describe the characteristics of leaders and technical teams

outline the consultation and communication techniques and strategies

describe the process of establishing technical teams and determine stages of team development

explain estimation and cost-analysis techniques

describe the methods of communication and communication styles, including interviewing techniques

identify the objectives and perform benefits analysis

outline the organisational values, policies and processes that apply to the project

conduct performance management and project team appraisal methods

explain the processes for monitoring team and own performance

outline the project cash flow and budgeting processes

identify the range of project-management methods and tools

conduct systems analysis and modelling techniques

explain team roles and delegation within a multi-project methodology context

identify and analyse technology solution models and frameworks.

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