Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Manage systems analysis and design
   • Apply systems thinking to project design
   • Model ICT process and systems according to specifications
   • Re-engineer business processes
   • Control ICT systems development
   • Review ICT architecture
   • Manage the design and integration of the system
2. Facilitate project-related workshops
   • Apply facilitation techniques
   • Apply problem-solving techniques
   • Facilitate requirements gathering
   • Facilitate ICT design workshops
3. Manage ICT project team performance
   • Establish a project team performance framework
   • Measure team member performance
   • Manage the technical staff performance
   • Manage project team dissolution
4. Manage the project delivery cycle
   • Delegate project work to project team members
   • Review and report status of project
   • Assess progress and update plans
   • Assess the quality of deliverables and rectify where required
   • Control project issues and take corrective action
   • Update project control documents

Performance Evidence

Evidence of the ability to:

analyse and design the system

facilitate workshops for design development

manage the project team performance

manage the project delivery cycle.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

---

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

outline the formal management methodology, including project management roles and responsibilities

identify the problem-solving tools and techniques

identify and describe information and communications technology (ICT) process models and their application

explain the key requirements of ICT design

outline the business processes applicable to the project.

---