Required skills

communication skills to liaise with customers and peers to achieve outcomes

literacy skills to read and interpret enterprise procedures manuals and specifications

numeracy skills to interpret technical data and perform calculations to confirm network connectivity

planning and organisational skills to plan and prioritise own work

problem solving skills to

deal with unexpected situations on the basis of safety and specified work outcomes

troubleshoot common network problems according to help desk procedures

safety awareness skills to

apply precautions and required action to minimise control or eliminate hazards that may exist during work activities

follow enterprise OHS procedures

work systematically with required attention to detail without injury to self or others or damage to goods or equipment

technical skills to

configure the security features of a network to minimise risk of any security breach

correctly use tools and equipment

design a small computer network using appropriate protocols tools and models to provide a specified range of services

develop a security policy for a small computer network

install configure and maintain basic wired and wireless computer networks systems and peripherals

plan select install and configure network operating systems

Required knowledge

correct usage of tools and equipment

enterprise OHS procedures

basic computer systems and network operating systems

computer networking principles wired and wireless

network addressing systems basic

network services and associated network models and protocols

network security management

troubleshooting procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

implement OHS workplace procedures and practices

plan the installation of an internet connected network

set up and configure wired and wireless networks with simple addressing schemes

troubleshoot network and internet connectivity

set up resource sharing

deploy simple firewall network security

Context of and specific resources for assessment

Assessment must ensure

a site where installation of a SOHO network may be conducted

use of tools equipment and materials currently used in industry

relevant workplace procedures product and manufacturing specifications codes standards manuals and reference materials

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the candidate installing and configuring a SOHO network

direct observation of the candidate deploying simple firewall network security

oral or written questioning to assess knowledge of personal computer systems

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example with

ICTTENA Install and configure a small to medium business network

ICTTEN2208A Install and configure a small to medium business network.

Aboriginal people and other people from a nonEnglish speaking background may have second language issues

Access must be provided to appropriate learning and assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the oral communication skill level and language and literacy capacity of the candidate and the work being performed

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge Questioning techniques should not require language literacy and numeracy skills beyond those required in this unit of competency

Where applicable physical resources should include equipment modified for people with special needs

OHS requirements may include:

Environmental requirements may include:

Appropriate personnel may include:

Network resources may include:

Personal computer system may include:

Network device may include:

Enterprise procedures may include:

Network addressing scheme may include:

Calculations may include:

Essential installation information may include: