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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Prepare to recover customer equipment
   • Obtain relevant legislation, codes, regulations and standards
   • Notify customer for site access and location details of customer equipment for recovery
   • Identify site hazards and notify customer to make site safe
   • Arrange for tools and lifting equipment if required
2. Recover customer equipment
   • Verify equipment is out of operational service and disconnect from all power feeds
   • Dismantle equipment and peripheral units according to work health and safety (WHS) and environmental requirements with minimal disruption to building occupants
   • Package and label recovered equipment and dispose of according to arranged disposal agreement
3. Complete documentation and clean up worksite
   • Amend site records to show existing equipment layout
   • Clean up and restore site to customer satisfaction
   • Collect and dispose of waste material and debris according to environmental requirements
   • Notify customer of job completion to obtain sign-off and present with a copy of documentation

Performance Evidence

Evidence of ability to:

discuss equipment recovery options with customer

develop a recovery plan

safely disconnect, dismantle and recover customer premises’ equipment

package and label recovered equipment

notify customer of progress and obtain sign off

apply work health and safety (WHS) requirements and work practices.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

outline relevant legislation, codes of practice and other formal agreements that impact the work activity

summarise manufacturer requirements for safe operation of equipment

summarise customer premises’ equipment and customer premises’ cabling

explain regulatory and specific WHS requirements relating to the site

describe types of power sources used with telecommunications equipment

discuss the nature of customer equipment recovery and the documentation required to affect recovery

identify and describe the use of equipment used for recovery work

outline typical issues and challenges that occur on site.

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