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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Prepare to identify services required
   • Contact customer to arrange access to site and identify customer equipment and discuss customer requirements
   • Assess site-specific safety requirements and enterprise work health and safety (WHS) processes and procedures
   • Confirm details of types and models of existing and proposed customer equipment
   • Establish intended uses of customer’s equipment to assist in identifying cabling requirements
   • Establish required cabling requirements with customer and make alternative recommendations
   • Locate existing facilities and systems including network facilities
   • Verify building construction by observation to confirm accessibility
   • Utilise existing floor plans where available and integrate into subsequent documentation
   • Notify customer where physical location may incur additional cost
   • Prepare a report on required services
2. Establish availability of and access to existing cabling
   • Calculate capacity of existing cabling against proposed usage to ensure appropriate decisions are taken on extent of new cabling required
   • Inspect cabling to ensure compliance with ACMA regulations, relevant legislation, codes, regulations and standards
   • Prepare a report on cabling infrastructure and equipment to meet customer requirements
3. Complete required reports and documentation
   • Complete all required documents promptly and accurately according to company policy
   • Obtain customer confirmation of documented requirements where required
   • Distribute relevant documentation promptly to required parties
   • Obtain sign-off from customer

Performance Evidence

Evidence of ability to:

discuss and negotiate with customers their needs and expectations for customer equipment

identify services required, and availability and access to existing cabling

identify locations of equipment and placement of cables on support structures and building faces for both internal and external locations for service delivery

complete required reports and documentation including order forms, services checklists and quotation forms.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

explain features and operating requirements of test equipment

summarise legislation, codes of practice and other formal agreements that impact the work activity

describe manufacturer’s requirements for safe operation of equipment

explain specific work health and safety (WHS) requirements relating to the activity and site conditions

describe the process of evaluating a customer premises to determine requirements

outline typical issues and challenges that occur on site.

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