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Elements and Performance Criteria

  1. Gather information on policy development needs
  2. Contribute to the evaluation of policy
  3. Objectives of the research into policy development are clearly defined.
  4. Provide feedback on policy development needs

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

literacy skills to write complex correspondence and reports

proofreading and editing skills

report writing skills

problemsolving skills

technology skills

research skills

ability to relate to people from a range of social cultural and ethnic backgrounds and with a range of physical and mental abilities

Required Knowledge

local government processes

organisational policies procedures and processes

environmental and resource hazardsrisks and inefficiencies

basic understanding of sustainability

organisations business and structure

organisations record keeping practices filing systems and security procedures

methods to identify new sources of information and use them efficiently and effectively

procedures to analyse information to identify patterns and trends

qualitative and quantitative processes

information management systems and methods

principles of report writing and data presentation

research processes and strategies

Evidence Required

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria The knowledge and skill requirements described in the Range Statement must also be demonstrated For example knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated

Critical aspects of evidence to be considered

The demonstrated ability to

participate in research and consultation processes that will inform policy development

analyse and interpret data to support the policy development process

employ either verbal or written means to provide information and feedback

involve all stakeholders in an informed debate to provide recommendations for policy options

Context of assessment

Competency is demonstrated by performance of all stated criteria with particular attention to the critical aspects of evidence and the knowledge and skills elaborated in the Evidence Guide and within the scope of the Range Statement

Assessment must take account of the endorsed Assessment Guidelines in the Local Government Training Package

Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment

Assessment should reinforce the integration of the key competencies for the particular AQF level Refer to the key competency levels at the end of this unit

Relationship to other unitsprerequisite or corequisite units

To enable holistic assessment this unit may be assessed with other units that form part of the job role

Method of assessment

The following assessment methods are suggested

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written andor oral questioning to assess knowledge and understanding

completion of workplace documentation

thirdparty reports from experienced practitioners

completion of selfpaced learning materials including personal reflection and feedback from trainer coach or supervisor

Evidence required for demonstration of consistent performance

Evidence should be collected over a set period of time that is sufficient to include dealings with an appropriate range and variety of situations

Resource implications

The learner and trainer should have access to appropriate documentation and resources normally used in the workplace


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Research and consultation methods may include:

consulting with stakeholders

developments in other public sector or private sector organisations

evaluation of similar policies

benchmarking

pilots or trials of policy

quantitative or qualitative data

survey instruments

Organisational requirements may include:

quality assurance and/or procedures manuals

security and confidentiality requirements

legal and organisational policies, guidelines and requirements

management and accountability channels

code of conduct and code of ethics

procedures for updating records

occupational health and safety policies and procedures

environmental and resource efficiency

sustainable practice

information protocols

policy development systems

business and performance plans

anti-discrimination policy

ethical standards

defined resource parameters

Objectives of the research may include:

hypothesis testing

situational diagnosis

identification of trends

process mapping

comparative analysis

Research strategies may include:

interviewing colleagues and clients

focus groups

data analysis

product sampling

documentation reviews

Methods of data analysis may include:

feedback on results

review of previous research

peer review

data sampling

statistical analysis