Elements and Performance Criteria
- Plan for procurement of goods and services
- The purpose and specifications of required goods and services are identified.
- A market assessment is used to identify options for acquiring goods and services in accordance with legislative requirements and organisational policies and procedures.
- Quantities of required goods and services are determined.
- Frequency of ordering or requesting goods and services is analysed.
- The criteria to evaluate potential or existing contractor performance are established.
- Policies and procedures are developed for management of purchasing systems.
- Evaluate potential suppliers
- The process and criteria for evaluation of suppliers of goods and services are developed.
- Suppliers of requested goods and services are identified.
- Comparative costings for goods and services are obtained.
- Supplier's ability to provide a consistent level of performance on repeat contracts is assessed.
- Suppliers are evaluated against criteria.
- A prioritised supplier shortlist is established based on the capacity of the supplier to provide cost competitive, quality goods and services.
- The outcomes of the supplier selection process are documented including recommendations for agreements/contracts with selected suppliers.
- Administer supplier contract
- Procedures for the receival of supplied goods and services are implemented.
- Supplied goods and services are assessed for conformity to contracted requirements.
- Non-conformance of supplier with contracted requirements is accurately detailed.
- Actions to rectify non-conformance are undertaken in accordance with organisational procedures and within scope of authority.
- Issues of non-conformance beyond scope of authority are referred to designated personnel in accordance with organisational procedures.
- Systems records are maintained and updated in accordance with organisational procedures.
- Maintain supplier relations
- Cooperative relationships are developed with supplier representative according to organisational policies and procedures.
- Arrangements with suppliers are negotiated and implemented according to organisational policies and procedures.
- Market factors that may affect the supply of goods and services are identified and communicated to relevant personnel.
- Immediate corrective action is taken in consultation with the supplier where potential or actual problems are indicated.
- Suppliers are continuously reviewed in regard to quality, profitability, service, delivery status and other relevant performance indicators.
- Suppliers are deleted from supplier shortlist according to criteria.