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Elements and Performance Criteria

  1. Develop induction processes
  2. Manage induction of staff
  3. Evaluate induction processes

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

effective consultation with stakeholders

internal marketing and promotion

project management and evaluation skills

negotiation skills

using a variety of words and language structures to explain complex ideas to different audiences

interpreting and explaining complex formal documents and assisting others to apply them in the workplace

written advice and reports requiring reasoning and precision of expression

discussion using exchange of complex oral information

crosscultural gender and disability competency

Required Knowledge

legislation from all levels of government that affects business operation especially in regard to occupational health and safety environmental and sustainability issues equal opportunity industrial relations and antidiscrimination

relevant terms and conditions of employment

induction methods

employee contracts

industrial relations systems

understanding of the concept of diversity

equal employment opportunity

terms and conditions of employment

human resource policies and practices

familiarity with models of good practice in induction

range of evaluation methodology

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Evidence Required

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria The knowledge and skill requirements described in the Range Statement must also be demonstrated For example knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated

Critical aspects of evidence to be considered

The demonstrated ability to

develop induction processes and procedures that meet the organisations objectives and are integrated with other key human resource functions

establish effective induction processes that facilitate the provision of information matched to organisational needs

Context of assessment

Competency is demonstrated by performance of all stated criteria with particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide and within the scope of the Range Statement

Assessment must take account of the endorsed Assessment Guidelines in the Local Government Training Package

Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment

Assessment should reinforce the integration of the key competencies for the particular AQF level Refer to the key competency levels at the end of this unit

Relationship to other unitsprerequisite or corequisite units

To enable holistic assessment this unit may be assessed with other units that form part of the job role

Method of assessment

The following assessment methods are suggested

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written andor oral questioning to assess knowledge and understanding

completion of workplace documentation

thirdparty reports from experienced practitioners

completion of selfpaced learning materials including personal reflection and feedback from trainer coach or supervisor

Evidence required for demonstration of consistent performance

Evidence should be collected over a set period of time that is sufficient to include dealings with an appropriate range and variety of formal and informal situations involving different types of problems and clients

Resource implications

The learner and trainer should have access to appropriate documentation and resources normally used in the workplace


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Other key stakeholders may include:

all those individuals and groups, inside and outside the organisation, with some interest in the organisation's behaviour, actions, products and services, including users of the human resource service, employees at all levels in the organisation and union or association representatives

management.

Information from a variety of sources may include:

basic statistical analysis

interviews with stakeholders

surveys

focus group interviews

research on existing programs

solicited and unsolicited feedback

organisational reviews

workplace management data

entry and exit interviews.

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