This describes the essential skills and knowledge and their level required for this unit

Required Skills

skills in facilitating group and individual learning in specific contexts

skills in the design of activities and tasks to facilitate learning in specific contexts

planning own work including predicting consequences and identifying improvements

LLN skills required to

present information in a clear logical and coherent manner

present technical information using language that mirrors the language used to perform the task or skill in the relevant work context

adjust spoken and written language to suit audience

employ interaction strategies and techniques to encourage participation eg probing questioning active listening and constructive feedback

prepare learning resources and materials using language and layout features to suit intended audience

communicate in a manner appropriate to the culture of the workplace personnel and target group

relate to people from a range of social cultural and ethnic backgrounds and with a range of physical and mental abilities

design andor customise effective learning resources

Required Knowledge

legislation from all levels of government that affects business operation especially in regard to occupational health and safety OHS environmental and sustainability issues equal opportunity industrial relations and antidiscrimination

relevant competency standards including industry or enterprise standards

relationships of competencies to industrial agreements classification systems and the Australian Qualifications Framework

relevant workplace policies and procedures that apply in this work context and related legislation on regulatory requirements eg OHS and antidiscrimination regulations

understanding of the principles of adult learning and competencybased training as applied to target group

awareness of LLN issues and principles in the context of training including the integration of LLN into technical training

knowledge of training delivery methods and strategies

sources of assistance for participants requiring language or other particular support

range of staffdevelopment strategies

Hidden text

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria The knowledge and skill requirements described in the Range Statement must also be demonstrated For example knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated

Critical aspects of evidence to be considered

The demonstrated ability to

utilise research and consultation skills to analyse specific staffdevelopment needs of target groups within the organisation

apply knowledge of the principles of adult learning and competencybased training to a target group

outline options for staff development and plan the implementation of activities

deliver a training program that ensures that

review and evaluate staff development strategies to make continuous improvements

training participants are involved in the sessions

LLN issues are taken into consideration

Context of assessment

Competency is demonstrated by performance of all stated criteria with particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide and within the scope of the Range Statement

Assessment must take account of the endorsed Assessment Guidelines in the Local Government Training Package

Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment

Assessment should reinforce the integration of the key competencies for the particular AQF level Refer to the key competency levels at the end of this unit

Relationship to other unitsprerequisite or corequisite units

To enable holistic assessment this unit may be assessed with other units that form part of the job role

Method of assessment

The following assessment methods are suggested

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written andor oral questioning to assess knowledge and understanding

completion of workplace documentation

thirdparty reports from experienced practitioners

completion of selfpaced learning materials including personal reflection and feedback from trainer coach or supervisor

Evidence required for demonstration of consistent performance

Evidence should be collected over a set period of time that is sufficient to include dealings with an appropriate range and variety of formal and informal situations involving different types of problems and clients

Resource implications

The learner and trainer should have access to appropriate documentation and resources normally used in the workplace

Specific needs for staff development may be identified by:

Relevant characteristics of the target group may include:

Training sessions may be:

Staff development strategies may include:

Appropriate personnel may include:

Presentation and training delivery methods may include: