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Elements and Performance Criteria

  1. Establish the representative role and process
  2. Implement the advocacy strategy
  3. Represent the council's position
  4. Evaluate effectiveness of representation

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

written and oral communication

research and analysis

policy development

consultation and networking

measuring strategic planning and outcomes

negotiation and mediation

lobbying

public speaking

presenting at formal meetings

facilitation

Required Knowledge

local government processes

community consultation and decisionmaking processes

power structures and relationships in the organisation and community

community development models

nature and structure of the local government industry

processes and structures relevant to organisational goals and objectives or work role

models of negotiation

models of management and leadership

complex cultural awareness

relevant policies at national state and local levels

relevant agencies and services that may assist in promoting and advocating

political lobbying processes

use of media for advocacy purposes

how to access key stakeholders

relevant regulatory legislative and legal requirements

Evidence Required

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria The knowledge and skill requirements described in the Range Statement must also be demonstrated For example knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated

Critical aspects of evidence to be considered

The demonstrated ability to

determine objectives based on organisational priorities

develop a strategy to provide a framework for pursuing the promotion of a range of relevant interests as a representative of the organisation

represent council in a range of contexts

apply high level skills when representing specific issues within broad organisational social political and community structures

represent individual and group concerns and interests effectively within the organisation and the community

Context of assessment

Competency is demonstrated by performance of all stated criteria with particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide and within the scope of the Range Statement

Assessment must take account of the endorsed Assessment Guidelines in the Local Government Training Package

Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment

Assessment should reinforce the integration of the key competencies for the particular AQF level Refer to the key competency levels at the end of this unit

Relationship to other unitsprerequisite or corequisite units

To enable holistic assessment this unit may be assessed with other units that form part of the job role

Method of assessment

The following assessment methods are suggested

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written andor oral questioning to assess knowledge and understanding

completion of workplace documentation

thirdparty reports from experienced practitioners

completion of selfpaced learning materials including personal reflection and feedback from trainer coach or supervisor

Evidence required for demonstration of consistent performance

Evidence should be collected over a set period of time that is sufficient to include dealings with an appropriate range and variety of situations formal and informal involving different type problems and clients

Resource implications

The learner and trainer should have access to appropriate documentation and resources normally used in the workplace


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Representation may include:

advancing the interests of the business unit through forums

promoting the interests of the organisation in a wide range of public forums

Individuals and key groups may include:

management

councillors

colleagues

rate payers

interest groups

service providers

commercial enterprises

government departments and agencies

experts

policy and decision makers

media

community groups

Strategy may include:

public meetings and public profiling

questionnaires and interviews

monitoring trends

development of issues paper and policy

lobbying

focus groups

Opportunities may include:

events

publicity

committee membership

public presentations

media

policy development

special meetings and delegations

focus groups