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Elements and Performance Criteria

1. Inspect designated areas
   • Designated areas to be inspected are identified and defined.
   • Routine inspections of identified and defined areas are carried out in accordance with council requirements.
   • Non-routine inspections are carried out in accordance with council requirements.
   • Applications for approval, licences or permits are assessed in accordance with local laws and other appropriate legislation.
2. Identify, assess and act on areas of risk to the public and the environment
   • Risks to the public and environment are identified and level of risk is determined.
   • Appropriate action is taken and reported in accordance with legislation and council requirements.
   • Evidence of offence is gathered and documented in accordance with council procedures.
3. Respond to complaints regarding risks to public health and safety or possible breaches of legislation
   • Complete details of complaint are obtained and assessed for further action.
   • Complainant is advised of proposed action in accordance with council procedures.
   • Evidence is gathered and documented in accordance with council procedures and guidelines.
   • Diaries or reports of incidents are fully completed in accordance with council standards.
4. Maintain records
   • Information is recorded in accordance with council and legislative requirements.
   • Details are recorded clearly, legibly and accurately.
   • Records are secure, accessible and up to date.
5. Assist with the preparation and delivery of community education and promotional matters associated with local laws
   • Prepared information is accurate and comprehensive and targeted to the likely audience.
   • Input is sought from appropriate specialist sources to assist prior and during preparation, and in subsequent follow up in response to questions.
6. Inspect designated areas
   • Designated areas to be inspected are identified and defined.
   • Routine inspections of identified and defined areas are carried out in accordance with council requirements.
   • Non-routine inspections are carried out in accordance with council requirements.
   • Applications for approval, licences or permits are assessed in accordance with local laws and other appropriate legislation.
7. Identify, assess and act on areas of risk to the public and the environment
   • Risks to the public and environment are identified and level of risk is determined.
   • Appropriate action is taken and reported in accordance with legislation and council requirements.
   • Evidence of offence is gathered and documented in accordance with council procedures.
8. Respond to complaints regarding risks to public health and safety or possible breaches of legislation
   • Complete details of complaint are obtained and assessed for further action.
   • Complainant is advised of proposed action in accordance with council procedures.
   • Evidence is gathered and documented in accordance with council procedures and guidelines.
   • Diaries or reports of incidents are fully completed in accordance with council standards.
9. Maintain records
   • Information is recorded in accordance with council and legislative requirements.
   • Details are recorded clearly, legibly and accurately.
   • Records are secure, accessible and up to date.
10. Assist with the preparation and delivery of community education and promotional matters associated with local laws
    • Prepared information is accurate and comprehensive and targeted to the likely audience.
    • Input is sought from appropriate specialist sources to assist prior and during preparation, and in subsequent follow up in response to questions.

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

verbal communication with the public appropriate to cultural and language background of the individual or group record keeping writing reports including keeping events in sequence and report administration

Required Knowledge

council structure and services council area and zonings council policies and procedures regarding risks to public health and safety and relevant legislation environmental legislation policies and practices community needs and expectations inspection techniques risk identification

Evidence Required

Overview of assessment requirements	A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria The knowledge and skill requirements described in the Range Statement must also be demonstrated For example knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated
Critical aspects of evidence to be considered	Routine and nonroutine inspection Risk assessment Response to complaints Appropriate utilisation of onthespot penalties Collection and maintenance of records Completion of incident reports in accordance with council standards
Context of assessment	On the job or in a simulated work environment
Method of assessment	The following assessment methods are suggested observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies written andor oral questioning to assess knowledge and understanding completion of workplace documentation thirdparty reports from experienced practitioners completion of selfpaced learning materials including personal reflection and feedback from trainer coach or supervisor
Evidence required for demonstration of consistent performance	Evidence will need to be collected over time across a range of variables
Resource implications	Access to a workplace or simulated case studies encompassing a range of council areas of responsibility and associated risks

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Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Areas may include:	beaches foreshores parklands reserves waterways illegal landfills parking building sites fairs and shows pedestrian precincts and malls backyards pools any other areas under council jurisdiction
Risks may include:	irate motorists congested traffic building sites used syringes intoxicated persons overhanging foliage chemicals bushfires parking animals noxious weeds jet skis toxins noxious odours noise air quality cooling towers or systems street signage outdoor dining issues unattended litter foreshore, littoral or aquatic reserve threat to environment dangerous dogs manual handling practices
Appropriate action may include:	issuing on-the-spot fines in relation to certain offences requiring work or activity to cease making site safe advising offending party and complainants of council policies and procedures and proposed next action monitoring compliance with conditions of any approval, licence or permit issued including appropriate defining of approved areas where applicable

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