Elements and Performance Criteria
- Identify waste collection service needs
- Identify recoverable waste
- Identify markets for recoverable waste
- Current waste service is reviewed to establish level of local market opportunities.
- Existing local commercial markets are identified and assessed to determine current and future market opportunities.
- Information is obtained on market strategies for recoverable waste.
- Operating cost shortfalls are identified and options are presented to council for resolution.
- Assess effectiveness of current services
- Quantifiable and comparative performance measures are established to determine if community needs are being met.
- Realistic and achievable performance targets for sorting, processing and recovery methods are established within available resources and local performance expectations.
- Relevant data on current services is collated to enable a comprehensive and statistically valid performance assessment.
- Identify, evaluate and prioritise service options
- Current industry best practice is identified through a comprehensive review of recognised sources.
- Achievable options to meet needs are specified in accordance with local policy.
- Evaluation criteria are established to meet targets, taking into account local needs and constraints.
- Options are evaluated through an assessment of criteria in an objective manner.
- Options are prioritised so that sorting, processing and recovery needs can be met within favourable cost-benefit ratio.
- Prepare performance specifications
- Measurable and quantifiable performance criteria are identified based on audit data and results of needs assessment.
- Performance levels are specified to meet waste management strategy targets whilst protecting current activity levels in accordance with local authority requirements.
- Relevant documentation is prepared that incorporates performance levels and protects local interests within local and statutory requirements.
- Assess submissions to undertake services
- Implement service
- All users are advised of service details prior to implementation.
- Required resources to implement the service are procured within budget.
- Sorting and waste-recovery services are planned and scheduled in line with accepted submissions.
- Services are undertaken in terms of agreed service specifications.
- Monitor and review services
- Data is collected regularly and analysed to provide accurate measures of performance.
- Comparisons are made with agreed service specifications to assess effectiveness.
- Changes to implemented service are made as required in a timely manner to ensure required performance levels are maintained.
- Information obtained during monitoring and review is used to develop new service options that are based on accumulated knowledge and experience.